What is changing?

On February 17, 2026 sign-on provider for WebPros Account was changed for all existing and new accounts.

During migration multi-factor authentication (MFA) got disabled for accounts having it enabled as it is technically not possible to transfer MFA secret keys.

Why is WebPros making this change?

Switching to a new sign-on provider will give us greater flexibility allowing us to implement enhancements more efficiently, improve reliability and security, and deliver a smoother, more seamless user experience overall.

What do I need to do?

• If your account does not have MFA enabled no action is required.
• If your account have MFA enabled, upon your first login attempt, you will receive an email containing a one-time password that must be used to complete the login process. Afterward, MFA should be re-enabled by following the instructions provided in the corresponding notification.

If you experience issues accessing your WebPros account, submit a request with us following instructions from this article.