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SocialBee Help Documentation
Docs
Docs
Getting Started
Concierge Migration Service: What it is and how it works
SocialBee Overview Video (3 Minutes)
How Should I Set Up My SocialBee Account?
What Social Accounts Can I Manage with SocialBee?
What Do I Do If I Run Into Errors?
Your SocialBee Dashboard Widgets Explained
See all 11 articles
Accounts Settings
Changing of sign-on provider for WebPros Account February 17, 2026
Which Pricing Plan Should I Choose?
How to enable, pause, or unsubscribe from email notifications and updates
How to change or update your timezone settings in SocialBee
Workspaces: Users and Roles in a Workspace
Workspaces: Manage Multiple Businesses and Accounts
See all 12 articles
Content Creation
Media Files in SocialBee: Types, Maximum Size, Aspect Ratio
Shorten and Track Your Social Media URLs (Links)
Content Categories: All You Need to Know
How Do I Add Custom Thumbnails and Covers to Videos and Links?
Evergreen (Re-Queue) vs Share Once: What's the Difference?
Post Editor: How Do I Add a Post in SocialBee?
See all 32 articles
Schedule & Posting
How to schedule posts on a Facebook personal account
How to post a carousel on LinkedIn
How to add a collaborator on Instagram
How to post a carousel on TikTok
How to schedule YouTube Shorts
How to schedule & publish Facebook posts
See all 32 articles
Analytics & Reports
The Analytics Dashboard
Can I access content not published through SocialBee?
How Do I Export / Download My Analytics?
Engagement
The Engage Module: Manage Your Comments, DMs, and Mentions
Integrations
All SocialBee's Integrations
Integrations: How Do I Use Canva in SocialBee?
Integrations: How Do I Add Stock Images with Unsplash?
Integrations: How Do I Use the Make Integration?
Integrations: How Can I Use Boost.space?
Integrations: How Do I Set Up Replug URL Shortening?
See all 17 articles
Error Troubleshooting
Known issue: TikTok scheduled posts failing to auto-post
Posting Errors Explained
Post Editor Errors
Facebook Permissions
LinkedIn Permissions
Contact
How Can I Contact You?
Do You Have a Discount for NGOs/ non-profits/ educational institutions?
How Do I Submit a Support Ticket?
ConciergeBee Services
ConciergeBee: All You Need to Know
FAQs
SocialBee’s AI Support Chat Assistant: BuzzBee
How to post on Facebook and Instagram at once
How to post to all social media at once (cross-posting guide)
Why Are Social Icons Missing for Some Platforms?
Can I tag products in Facebook and Instagram posts?
Can I schedule the same post at different times for each social media profile?
See all 23 articles