Where you can change your password while logged in depends on when your SocialBee account was created.
- Accounts created before January 15, 2025: You can change your password directly from SocialBee.
- Accounts created on or after January 15, 2025: Your password is managed through your WebPros account.
On January 15, 2025, SocialBee introduced SSO (Single Sign-On), which makes it easier to use the same login across SocialBee and other WebPros products.
Password reset for Legacy accounts created before January 15, 2025
To change your password while logged in:
- From your SocialBee dashboard, click your username in the top-right corner of the screen, then select “Edit Profile.”
- Click “Change password.”
- Enter your current password and the new password you want to use.
- Click “Set new password.”
Password reset for accounts created after January 15, 2025
These accounts use WebPros SSO, so you can manage your password through your WebPros account.
To change your password:
- Sign in to your WebPros account.
- Go to the “Security” tab.
- Follow the instructions to change your password.
Your new password will also be used to sign in to SocialBee.
Forgot your password?
If you can’t remember your password, you can reset it directly from the SocialBee login screen, no matter when you created your account.
- Go to the SocialBee app.
- Enter your email address.
- Click “Forgot password?”
- Follow the instructions sent to your email to set a new password.
Accounts created with Google
Accounts created directly with Google don’t have a password set.
If you created your account with Google and don’t have a password yet, but you’d rather use a password to sign in everywhere, including the mobile app, select “Forgot your password?” when logging in to set one.