While it’s still in beta, we’d love to hear your feedback; your insights will help us make it even better.

If you need any help or run into issues, don’t hesitate to reach out to us at success@socialbee.com.

What’s changed with the new Post Editor?

1. Left sidebar

• Collapsible menu (hide/show with the > arrow).
• Profile selector: Choose which social media accounts you want to post to.

2. Center editing area

The core editing experience you’re used to, now more organized and feature-rich.

Left side:

• Caption box: Write your text with a character counter for each network.
• Formatting and Emojis: Bold, italic, strikethrough, and emoji inserter.
• Hashtag wand: Auto-generate hashtags based on your caption or images.
• Hashtag collections: Insert your saved groups of hashtags.
• AI Post Generator: Use AI to generate captions, images, and customize text for each profile.

Right side:

• Media uploads: Add your own photos or videos.
• Integrations: Direct access to Canva, Unsplash, and GIPHY.
• Post variations: Create multiple versions of your post.

Content Category & Queue:

• Categories: Assign your post to a content category (or leave uncategorized).
• Queue position: Decide if your post should go to the top or bottom of the category queue.

Posting Schedule

• Schedule: Pick a specific time to publish or publish immediately when saved as “Approved.”
• Re-queue: Automatically recycle content after posting.
• Expiration options: Expire after publishing or on a specific date.
• Save a post as approved or as a draft for later.

3. Right preview panel

Live preview of how your post will look on each selected social media network.

(Legacy Version) How to use the Post Editor

1. When you have ONLY one post to add: Use the "Add post" buttons as follows:

• From any screen in SocialBee: Use the buttons found in the top/ left sidebars in the platform.
• From a specific Content Category: Go to one of your Content Categories and use the "Add post to this category" button.

2. When you have SEVERAL posts to add: Use bulk import for: Media, Links, CSV, RSS, Quuu, Zapier. 

Once you have clicked the “Add Post” button, our Post Editor will open. You're now able to edit your post.

Here's what you can do in our Post Editor:

1. Select your social media profiles: Learn how to connect profiles in SocialBee here. The content will be shared across the platforms you select. Customize the content for each network – see how at step #5 below. 

2. Add your caption or link: Write the caption yourself, or use our AI Post Generator to create captions.

3. Add an image/ video/ GIF: Upload content from your device, design with Canva in SocialBee, Unsplash, GIPHY. Add alt text or crop images with SocialBee. Check out media and character limits here. 

4. Formatting: Add hashtags #s, use bold, italic, strikethough, emojis, and character count. 

5. Learn more about adding variations to your post and customizing your post for each social profile. 

6. Assign your post to a Content Category or leave the post Uncategorized. 

7. When to post: Post now (when saving the post), at a specific time, re-queue after posting, or expire post (after it was posted X times or at a specific date). 

8. Preview your post: Preview how your posts will appear on the social profile you're posting to.

9. Save your post as a draft or as approved (it will be shared if the profile toggle from our dashboard is set to running). Once you hit save, the post will be saved to the Category you chose.

Why some website data might not load properly

In certain cases, our system may not be able to retrieve content or generate link previews as expected. This could happen due to one or more of the following reasons:

• The website may be blocking our crawler: Some sites restrict access to automated tools or bots, which prevents us from collecting the necessary data.
• The website is protected: Content might be behind a login, CAPTCHA, firewall, or other access control that prevents public crawling.
• The website has multiple redirects: Complex redirect chains or incorrect configurations can interrupt the crawling process and result in missing or incomplete data.

9. Save post: Save your post as “Approved” or as a Draft. See here the difference.